General enquiries and corrections: testat@qq.com
Please put the page address in the subject line when you are reporting a correction. A short message with the link and the specific sentence that is wrong is far more useful than a long one.
What we can help with
- A factual error in a guide, or a requirement that has changed.
- A link that no longer resolves, including official consulate or immigration pages.
- A document type or form section you would like explained in a future guide.
- Press, licensing or advertising enquiries.
What we cannot help with
- Individual applications. We do not review, complete or submit applications, and we cannot tell you whether your case will be approved.
- Case-specific advice. Decisions depend on your nationality, destination, history and the documents you hold. We do not provide legal or immigration advice.
- Appointment or fee problems. Contact the visa application centre or the authority that issued your instructions; those systems are outside our control.
- Requests to publish or remove content for payment. We do not accept paid placement, paid guest posts or link insertions.
Anti-spam notice
This site publishes no comment section and no user-generated content, which removes the main route spammers use. Messages sent to the address above are filtered for bulk mail, link dumps and automated submissions, and messages that consist only of promotional links are discarded without reply.
If your message contains attachments, keep them small and relevant. We do not open unexpected archives or executables.
Data we receive
When you email us we receive your address and whatever you include in the message. We keep correspondence only as long as needed to handle it and to record a correction, and we do not add senders to any mailing list. See the Privacy Policy for more detail.
Response times
Corrections are prioritised. Other messages are answered in the order received. We are a small editorial desk rather than a support team, so please allow several business days before following up.